Taylor, Nick, Keith Cheverst, Peter Wright, and Patrick Olivier. 2013. “Leaving the Wild: Lessons from Community Technology Handovers.” Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (New York, NY, USA), CHI ’13, April 27, 1549–58. https://doi.org/10.1145/2470654.2466206.

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"As a result, all of the Viewpoint and Wayfinder deployments were removed from the community within six months of the project’s conclusion" (Page 1554)

"Perhaps most problematic was the lack of time to iterate over the designs after their initial deployment. This is most clearly manifested in Wayfinder, where users clearly expressed a desire for different functionality that could not be provided within the project’s timeframe. In part, the inability to provide these features, which would have made the device easier to use, contributed towards its failure. Iteration is, of course, a key feature of action research, allowing knowledge to be gained over time and fed into new designs and solutions." (Page 1554)

"Based on this experience, we would strongly recommend iterative development of technologies that are intended for long-term, sustainable use." (Page 1555)

"One solution posed by Merkel et al. [20] is to ensure that the process of developing technologies imbues in participants the skills necessary to maintain and develop technologies themselves" (Page 1556)