Notes

• examines the user interactions with a chatbot designed to provide sexual and reproductive health information for users in Hinglish
• the message interactions are examined qualitatively
• the paper also discusses how we can potentially think about "culture" when it comes to LLM development

Deva, Roshini, Dhruv Ramani, Tanvi Divate, Suhani Jalota, and Azra Ismail. 2025. “‘Kya Family Planning after Marriage Hoti Hai?’: Integrating Cultural Sensitivity in an LLM Chatbot for Reproductive Health.” In Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems, 1–23. CHI ’25. New York, NY, USA: Association for Computing Machinery. https://doi.org/10.1145/3706598.3713362.

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