💸 Scarcity - Why Having Too Little Means So Much

Introduction

The chapter explores how scarcity shapes human thinking and behavior, creating a mindset that focuses heavily on the scarce resource, such as time or money. It draws parallels between time management and financial scarcity, using anecdotes and scientific studies like the Minnesota Starvation Experiment to illustrate how scarcity captures attention, taxes cognitive bandwidth, and leads to poor decision-making.

The Struggle with Scarcity

Scarcity's Psychological Impact

The Logic of Scarcity


Part One: The Scarcity Mindset

1. Focusing and Tunneling

The chapter explores how scarcity influences attention and decision-making by focusing the mind on immediate tasks, known as the focus dividend, as seen in case studies and experiments. However, this heightened focus, or tunneling, can cause neglect of other important areas, resulting in cognitive bandwidth reduction and impulsivity. Experiments demonstrate both the positive and negative impacts of scarcity.

Scarcity and Focus

These meetings could not be more distinct. But in one way they are all the same. They all begin unfocused, the discussions abstract or tangential, the conversations meandering and often far off topic. Simple points are made in lengthy ways. Disagreements are aired but without resolution. Time is spent on irrelevant details.
But then, halfway through the meeting, things change. There is, as Gersick calls it, a midcourse correction. The group realizes that time is running out and becomes serious.

Cognitive Inhibition and Tunneling

This is a basic feature of the mind: focusing on one thing inhibits competing concepts. Inhibition is what happens when you are angry with someone, and it is harder to remember their good traits: the focus on the annoying traits inhibits positive memories.
Scarcity in one walk of life means we have less attention, less mind, in the rest of life.

Scarcity's Broader Impact on Cognitive Function

Poverty itself taxes the mind.
We are saying that all people, if they were poor, would have less effective bandwidth.
Scarcity doesn’t just lead us to overborrow or to fail to invest. It leaves us handicapped in other aspects of our lives. It makes us dumber. It makes us more impulsive. We must get by with less mind available, with less fluid intelligence and with diminished executive control— making life that much harder.

All Highlights

These meetings could not be more distinct. But in one way they are all the same. They all begin unfocused, the discussions abstract or tangential, the conversations meandering and often far off topic. Simple points are made in lengthy ways. Disagreements are aired but without resolution. Time is spent on irrelevant details.
But then, halfway through the meeting, things change. There is, as Gersick calls it, a midcourse correction. The group realizes that time is running out and becomes serious.
This is a basic feature of the mind: focusing on one thing inhibits competing concepts. Inhibition is what happens when you are angry with someone, and it is harder to remember their good traits: the focus on the annoying traits inhibits positive memories.
Scarcity in one walk of life means we have less attention, less mind, in the rest of life.
Top-down attention cannot prevent bottom-up intrusions. When someone says your name across the room at a party, your attention shifts no matter how intently you are trying to focus on something else.
scarcity directly reduces bandwidth— not a person’s inherent capacity but how much of that capacity is currently available for use.
Poverty itself taxes the mind.
We are saying that all people, if they were poor, would have less effective bandwidth.
Scarcity doesn’t just lead us to overborrow or to fail to invest. It leaves us handicapped in other aspects of our lives. It makes us dumber. It makes us more impulsive. We must get by with less mind available, with less fluid intelligence and with diminished executive control— making life that much harder.

2. The Bandwidth Tax

Chapter 2 explores how scarcity, particularly financial scarcity, taxes cognitive bandwidth, impeding focus and decision-making. This impairment is not due to inherent capacity differences but how much mental capacity is diverted by scarcity-related concerns. The chapter highlights experiments showing reduced cognitive and executive control under scarcity, drawing parallels with other forms of scarcity like dieting and loneliness.

The Bandwidth Tax and Scarcity's Impact on Focus

Scarcity in one walk of life means we have less attention, less mind, in the rest of life.
Top-down attention cannot prevent bottom-up intrusions. When someone says your name across the room at a party, your attention shifts no matter how intently you are trying to focus on something else.

Cognitive Capacity and Executive Control

scarcity directly reduces bandwidth— not a person’s inherent capacity but how much of that capacity is currently available for use.
Poverty itself taxes the mind.
Scarcity doesn’t just lead us to overborrow or to fail to invest. It leaves us handicapped in other aspects of our lives. It makes us dumber. It makes us more impulsive. We must get by with less mind available, with less fluid intelligence and with diminished executive control— making life that much harder.

The Prevalence of Mind Wandering

Behavioral Experiments and Findings

Poverty and Effective Bandwidth

But then, halfway through the meeting, things change. There is, as Gersick calls it, a midcourse correction. The group realizes that time is running out and becomes serious.
This is a basic feature of the mind: focusing on one thing inhibits competing concepts. Inhibition is what happens when you are angry with someone, and it is harder to remember their good traits: the focus on the annoying traits inhibits positive memories.
We are saying that all people, if they were poor, would have less effective bandwidth.

Other Forms of Scarcity

All Highlights

These meetings could not be more distinct. But in one way they are all the same. They all begin unfocused, the discussions abstract or tangential, the conversations meandering and often far off topic. Simple points are made in lengthy ways. Disagreements are aired but without resolution. Time is spent on irrelevant details.
But then, halfway through the meeting, things change. There is, as Gersick calls it, a midcourse correction. The group realizes that time is running out and becomes serious.
This is a basic feature of the mind: focusing on one thing inhibits competing concepts. Inhibition is what happens when you are angry with someone, and it is harder to remember their good traits: the focus on the annoying traits inhibits positive memories.
Scarcity in one walk of life means we have less attention, less mind, in the rest of life.
Top-down attention cannot prevent bottom-up intrusions. When someone says your name across the room at a party, your attention shifts no matter how intently you are trying to focus on something else.
scarcity directly reduces bandwidth— not a person’s inherent capacity but how much of that capacity is currently available for use.
Poverty itself taxes the mind.
We are saying that all people, if they were poor, would have less effective bandwidth.
Scarcity doesn’t just lead us to overborrow or to fail to invest. It leaves us handicapped in other aspects of our lives. It makes us dumber. It makes us more impulsive. We must get by with less mind available, with less fluid intelligence and with diminished executive control— making life that much harder.

Part Two: Scarcity Creates Scarcity

3. Packing and Slack

The chapter discusses how the concept of scarcity affects decision-making and resource management, using packing a suitcase as a metaphor. Scarcity makes us focus on trade-offs, while abundance allows for slack, freeing us from this need. Slack leads to inefficiency but provides room to fail without severe consequences. The poor experience compounding challenges due to scarcity, as their bandwidth is limited, increasing the cost of errors.

Packing and Slack

Trade-off Thinking

Scarcity leads us to borrow and pushes us deeper into scarcity.
An initial scarcity is compounded by behaviors that magnify it.

Slack

One of the things the poor lack most is bandwidth. The very struggle of making ends meet leaves them with less of this vital resource.
Bandwidth underpins nearly every aspect of our behavior. We use it to calculate our odds of winning in poker, to judge other people’s facial expressions, to control our emotions, to resist our impulses, to read a book, or to think creatively. Nearly every advanced cognitive function relies on bandwidth.

Room to Fail

To explain why the poor borrow excessively, we do not need to appeal to a lack of financial education, the avarice of predatory lenders, or an oversized tendency for self-indulgence. To explain why the busy put off things and fall behind, we do not need to appeal to weak self-control, deficient understanding, or a lack of time-management skills. Instead, borrowing is a simple consequence of tunneling. To test this idea, we resort to one of our favorite tools: creating artificial scarcity in the lab.
These studies support our more general hypothesis about the world: the reason the poor borrow is poverty itself. No need to resort to myopia or to financial ineptitude for an explanation. Predatory lenders may certainly facilitate this type of borrowing, but they are not the source. The powerful impulse to borrow, the demand for high interest and potentially spiraling borrowing, the kind that creates a slippery slope and looks so ill advised, is a direct consequence of tunneling.
Tunnels limit everyone’s vision.

All Highlights

To explain why the poor borrow excessively, we do not need to appeal to a lack of financial education, the avarice of predatory lenders, or an oversized tendency for self-indulgence. To explain why the busy put off things and fall behind, we do not need to appeal to weak self-control, deficient understanding, or a lack of time-management skills. Instead, borrowing is a simple consequence of tunneling. To test this idea, we resort to one of our favorite tools: creating artificial scarcity in the lab.
These studies support our more general hypothesis about the world: the reason the poor borrow is poverty itself. No need to resort to myopia or to financial ineptitude for an explanation. Predatory lenders may certainly facilitate this type of borrowing, but they are not the source. The powerful impulse to borrow, the demand for high interest and potentially spiraling borrowing, the kind that creates a slippery slope and looks so ill advised, is a direct consequence of tunneling.
Scarcity leads us to borrow and pushes us deeper into scarcity.
Tunnels limit everyone’s vision.
An initial scarcity is compounded by behaviors that magnify it.
One of the things the poor lack most is bandwidth. The very struggle of making ends meet leaves them with less of this vital resource.
Bandwidth underpins nearly every aspect of our behavior. We use it to calculate our odds of winning in poker, to judge other people’s facial expressions, to control our emotions, to resist our impulses, to read a book, or to think creatively. Nearly every advanced cognitive function relies on bandwidth.

4. Expertise

The chapter explores how scarcity influences decision making, highlighting the impact on perception, valuation of money, and expertise in managing resources. Behavioral economics concepts, illustrated through practical experiments, reveal that scarcity induces consistent valuation in the poor contrasting with affluent biases. Scarcity limits cognitive bandwidth, leading to tunneling and exacerbated shortages, yet it hones internal metrics for value judgment, affecting opportunity costs awareness.

Behavioral Economics and Perception

An initial scarcity is compounded by behaviors that magnify it.
One of the things the poor lack most is bandwidth. The very struggle of making ends meet leaves them with less of this vital resource.

Effect of Scarcity on Decision Making

To explain why the poor borrow excessively, we do not need to appeal to a lack of financial education, the avarice of predatory lenders, or an oversized tendency for self-indulgence. To explain why the busy put off things and fall behind, we do not need to appeal to weak self-control, deficient understanding, or a lack of time-management skills. Instead, borrowing is a simple consequence of tunneling. To test this idea, we resort to one of our favorite tools: creating artificial scarcity in the lab.
Scarcity leads us to borrow and pushes us deeper into scarcity.
Bandwidth underpins nearly every aspect of our behavior. We use it to calculate our odds of winning in poker, to judge other people’s facial expressions, to control our emotions, to resist our impulses, to read a book, or to think creatively. Nearly every advanced cognitive function relies on bandwidth.

Scarcity-Induced Expertise

These studies support our more general hypothesis about the world: the reason the poor borrow is poverty itself. No need to resort to myopia or to financial ineptitude for an explanation. Predatory lenders may certainly facilitate this type of borrowing, but they are not the source. The powerful impulse to borrow, the demand for high interest and potentially spiraling borrowing, the kind that creates a slippery slope and looks so ill advised, is a direct consequence of tunneling.
Tunnels limit everyone’s vision.

Perception and Opportunity Cost

Construal and Value Judgment

Tunneling and its Implications

Understanding the Value of a Dollar

Opportunity Costs

All Highlights

To explain why the poor borrow excessively, we do not need to appeal to a lack of financial education, the avarice of predatory lenders, or an oversized tendency for self-indulgence. To explain why the busy put off things and fall behind, we do not need to appeal to weak self-control, deficient understanding, or a lack of time-management skills. Instead, borrowing is a simple consequence of tunneling. To test this idea, we resort to one of our favorite tools: creating artificial scarcity in the lab.
These studies support our more general hypothesis about the world: the reason the poor borrow is poverty itself. No need to resort to myopia or to financial ineptitude for an explanation. Predatory lenders may certainly facilitate this type of borrowing, but they are not the source. The powerful impulse to borrow, the demand for high interest and potentially spiraling borrowing, the kind that creates a slippery slope and looks so ill advised, is a direct consequence of tunneling.
Scarcity leads us to borrow and pushes us deeper into scarcity.
Tunnels limit everyone’s vision.
An initial scarcity is compounded by behaviors that magnify it.
One of the things the poor lack most is bandwidth. The very struggle of making ends meet leaves them with less of this vital resource.
Bandwidth underpins nearly every aspect of our behavior. We use it to calculate our odds of winning in poker, to judge other people’s facial expressions, to control our emotions, to resist our impulses, to read a book, or to think creatively. Nearly every advanced cognitive function relies on bandwidth.

5. Borrowing and Myopia

Scarcity influences decision-making, leading individuals to focus on immediate needs ('tunneling') and neglect future consequences. Payday loans exemplify this, offering short-term relief but deepening long-term financial strain. Experiments show scarcity impairs cognitive bandwidth, affecting planning and self-control, causing borrowing and neglect of future-important tasks. The problem isn't due to lack of education or self-control but the constraints of scarcity.

Sandra Harris and the Payday Loan Trap

Tunneling and its Effects

To explain why the poor borrow excessively, we do not need to appeal to a lack of financial education, the avarice of predatory lenders, or an oversized tendency for self-indulgence. To explain why the busy put off things and fall behind, we do not need to appeal to weak self-control, deficient understanding, or a lack of time-management skills. Instead, borrowing is a simple consequence of tunneling. To test this idea, we resort to one of our favorite tools: creating artificial scarcity in the lab.
These studies support our more general hypothesis about the world: the reason the poor borrow is poverty itself. No need to resort to myopia or to financial ineptitude for an explanation. Predatory lenders may certainly facilitate this type of borrowing, but they are not the source. The powerful impulse to borrow, the demand for high interest and potentially spiraling borrowing, the kind that creates a slippery slope and looks so ill advised, is a direct consequence of tunneling.
Scarcity leads us to borrow and pushes us deeper into scarcity.
Tunnels limit everyone’s vision.

Artificial Scarcity Experiments

Scarcity and Bandwidth

One of the things the poor lack most is bandwidth. The very struggle of making ends meet leaves them with less of this vital resource.
Bandwidth underpins nearly every aspect of our behavior. We use it to calculate our odds of winning in poker, to judge other people’s facial expressions, to control our emotions, to resist our impulses, to read a book, or to think creatively. Nearly every advanced cognitive function relies on bandwidth.

Neglecting the Future Due to Scarcity

An initial scarcity is compounded by behaviors that magnify it.

All Highlights

To explain why the poor borrow excessively, we do not need to appeal to a lack of financial education, the avarice of predatory lenders, or an oversized tendency for self-indulgence. To explain why the busy put off things and fall behind, we do not need to appeal to weak self-control, deficient understanding, or a lack of time-management skills. Instead, borrowing is a simple consequence of tunneling. To test this idea, we resort to one of our favorite tools: creating artificial scarcity in the lab.
These studies support our more general hypothesis about the world: the reason the poor borrow is poverty itself. No need to resort to myopia or to financial ineptitude for an explanation. Predatory lenders may certainly facilitate this type of borrowing, but they are not the source. The powerful impulse to borrow, the demand for high interest and potentially spiraling borrowing, the kind that creates a slippery slope and looks so ill advised, is a direct consequence of tunneling.
Scarcity leads us to borrow and pushes us deeper into scarcity.
Tunnels limit everyone’s vision.
An initial scarcity is compounded by behaviors that magnify it.
One of the things the poor lack most is bandwidth. The very struggle of making ends meet leaves them with less of this vital resource.
Bandwidth underpins nearly every aspect of our behavior. We use it to calculate our odds of winning in poker, to judge other people’s facial expressions, to control our emotions, to resist our impulses, to read a book, or to think creatively. Nearly every advanced cognitive function relies on bandwidth.

6. The Scarcity Trap

The chapter discusses scarcity traps, where behaviors driven by scarcity worsen one's situation, using street vendors as a case study. It explores how tunneling and bandwidth limitations lead to a cycle of debt for the poor. Experiments show that even a debt-free start does not prevent returning to a scarcity trap due to a lack of buffers for shocks. The chapter extends the concept to social scarcity, suggesting scarcity is a contextual outcome manageable with appropriate strategies.

The Nature of the Scarcity Trap

Scarcity leads us to borrow and pushes us deeper into scarcity.
An initial scarcity is compounded by behaviors that magnify it.
Bandwidth underpins nearly every aspect of our behavior. We use it to calculate our odds of winning in poker, to judge other people’s facial expressions, to control our emotions, to resist our impulses, to read a book, or to think creatively. Nearly every advanced cognitive function relies on bandwidth.

Juggling and Bandwidth

These studies support our more general hypothesis about the world: the reason the poor borrow is poverty itself. No need to resort to myopia or to financial ineptitude for an explanation. Predatory lenders may certainly facilitate this type of borrowing, but they are not the source. The powerful impulse to borrow, the demand for high interest and potentially spiraling borrowing, the kind that creates a slippery slope and looks so ill advised, is a direct consequence of tunneling.
One of the things the poor lack most is bandwidth. The very struggle of making ends meet leaves them with less of this vital resource.
Bandwidth underpins nearly every aspect of our behavior. We use it to calculate our odds of winning in poker, to judge other people’s facial expressions, to control our emotions, to resist our impulses, to read a book, or to think creatively. Nearly every advanced cognitive function relies on bandwidth.

Experiments and Evidence

To explain why the poor borrow excessively, we do not need to appeal to a lack of financial education, the avarice of predatory lenders, or an oversized tendency for self-indulgence. To explain why the busy put off things and fall behind, we do not need to appeal to weak self-control, deficient understanding, or a lack of time-management skills. Instead, borrowing is a simple consequence of tunneling. To test this idea, we resort to one of our favorite tools: creating artificial scarcity in the lab.
These studies support our more general hypothesis about the world: the reason the poor borrow is poverty itself. No need to resort to myopia or to financial ineptitude for an explanation. Predatory lenders may certainly facilitate this type of borrowing, but they are not the source. The powerful impulse to borrow, the demand for high interest and potentially spiraling borrowing, the kind that creates a slippery slope and looks so ill advised, is a direct consequence of tunneling.

Broader Implications and Solutions

Tunnels limit everyone’s vision.

All Highlights

To explain why the poor borrow excessively, we do not need to appeal to a lack of financial education, the avarice of predatory lenders, or an oversized tendency for self-indulgence. To explain why the busy put off things and fall behind, we do not need to appeal to weak self-control, deficient understanding, or a lack of time-management skills. Instead, borrowing is a simple consequence of tunneling. To test this idea, we resort to one of our favorite tools: creating artificial scarcity in the lab.
These studies support our more general hypothesis about the world: the reason the poor borrow is poverty itself. No need to resort to myopia or to financial ineptitude for an explanation. Predatory lenders may certainly facilitate this type of borrowing, but they are not the source. The powerful impulse to borrow, the demand for high interest and potentially spiraling borrowing, the kind that creates a slippery slope and looks so ill advised, is a direct consequence of tunneling.
Scarcity leads us to borrow and pushes us deeper into scarcity.
Tunnels limit everyone’s vision.
An initial scarcity is compounded by behaviors that magnify it.
One of the things the poor lack most is bandwidth. The very struggle of making ends meet leaves them with less of this vital resource.
Bandwidth underpins nearly every aspect of our behavior. We use it to calculate our odds of winning in poker, to judge other people’s facial expressions, to control our emotions, to resist our impulses, to read a book, or to think creatively. Nearly every advanced cognitive function relies on bandwidth.

7. Poverty

The chapter discusses how scarcity, particularly poverty, affects decision-making due to cognitive overload and lack of bandwidth. Unlike other forms of scarcity, poverty offers no discretion, exacerbating its impact. Scarcity leads to tunneling, borrowing, and behaviors that worsen the situation. Poverty taxes bandwidth, affecting behavior across various facets of life, from parenting to medication adherence, and ultimately underpins many challenges associated with poverty.

Psychology of Scarcity

To explain why the poor borrow excessively, we do not need to appeal to a lack of financial education, the avarice of predatory lenders, or an oversized tendency for self-indulgence. To explain why the busy put off things and fall behind, we do not need to appeal to weak self-control, deficient understanding, or a lack of time-management skills. Instead, borrowing is a simple consequence of tunneling. To test this idea, we resort to one of our favorite tools: creating artificial scarcity in the lab.
These studies support our more general hypothesis about the world: the reason the poor borrow is poverty itself. No need to resort to myopia or to financial ineptitude for an explanation. Predatory lenders may certainly facilitate this type of borrowing, but they are not the source. The powerful impulse to borrow, the demand for high interest and potentially spiraling borrowing, the kind that creates a slippery slope and looks so ill advised, is a direct consequence of tunneling.
Scarcity leads us to borrow and pushes us deeper into scarcity.
An initial scarcity is compounded by behaviors that magnify it.

Lack of Discretion in Extreme Scarcity

Tunnels limit everyone’s vision.

Bandwidth and Its Effects

One of the things the poor lack most is bandwidth. The very struggle of making ends meet leaves them with less of this vital resource.
Bandwidth underpins nearly every aspect of our behavior. We use it to calculate our odds of winning in poker, to judge other people’s facial expressions, to control our emotions, to resist our impulses, to read a book, or to think creatively. Nearly every advanced cognitive function relies on bandwidth.

All Highlights

To explain why the poor borrow excessively, we do not need to appeal to a lack of financial education, the avarice of predatory lenders, or an oversized tendency for self-indulgence. To explain why the busy put off things and fall behind, we do not need to appeal to weak self-control, deficient understanding, or a lack of time-management skills. Instead, borrowing is a simple consequence of tunneling. To test this idea, we resort to one of our favorite tools: creating artificial scarcity in the lab.
These studies support our more general hypothesis about the world: the reason the poor borrow is poverty itself. No need to resort to myopia or to financial ineptitude for an explanation. Predatory lenders may certainly facilitate this type of borrowing, but they are not the source. The powerful impulse to borrow, the demand for high interest and potentially spiraling borrowing, the kind that creates a slippery slope and looks so ill advised, is a direct consequence of tunneling.
Scarcity leads us to borrow and pushes us deeper into scarcity.
Tunnels limit everyone’s vision.
An initial scarcity is compounded by behaviors that magnify it.
One of the things the poor lack most is bandwidth. The very struggle of making ends meet leaves them with less of this vital resource.
Bandwidth underpins nearly every aspect of our behavior. We use it to calculate our odds of winning in poker, to judge other people’s facial expressions, to control our emotions, to resist our impulses, to read a book, or to think creatively. Nearly every advanced cognitive function relies on bandwidth.

Part Three: Designing for Scarcity

8. Improving the Lives of the Poor

The chapter discusses the parallels between pilot errors due to cockpit design and errors made by the poor in navigating complex social programs. The text suggests re-evaluating poverty intervention strategies through the lens of behavioral economics, recognizing bandwidth as an often-overlooked crucial resource. The emphasis is on designing supportive, fault-tolerant systems that recognize human error and constraints, such as scarcity and bandwidth, to improve the effectiveness of poverty alleviation programs.

Pilot Error and Cockpit Design

This experience transformed how cockpits are designed. Chapanis and others came to realize that many pilot errors were really cockpit errors. Until then, the focus had been on training pilots and ensuring alertness, on producing “excellent pilots” who make few mistakes. But Chapanis’s conclusions changed this. Of course pilots must be trained; of course you must select for the best. But no matter how well you train them or pick them, they will make mistakes, especially if put in confounding contexts.
Planes are much safer today not just because we have built better wings or engines but also because we have gotten better at handling human error.

Handling Poverty with Behavioral Insights

Whether it is in the trade-offs that people are led to make, the way education is structured, the incentives that are created, or how we handle failure, understanding the psychology of scarcity can dramatically alter the way social programs are designed.
It is a way to build human capital of the deepest kind: it creates bandwidth.
All this reflects a deeper, and somewhat different, perspective on poverty. It focuses not just on the poor’s obvious scarce resource, income, but on that other, less palpable but equally critical resource, bandwidth. Considerations of bandwidth suggest that something as simple as giving cash at the right time can have big benefits.

Bandwidth and Its Impact on Behavior

It found that people spent 20 percent more time cyberloafing— searching the web for unrelated content— for every hour of lost sleep on those evenings. And that is just one night of sleep.
People overlook bandwidth. When you’re busy and must decide what to do next, you might take into account the time you have and how long it will take you, but you rarely consider your bandwidth.

All Highlights

This experience transformed how cockpits are designed. Chapanis and others came to realize that many pilot errors were really cockpit errors. Until then, the focus had been on training pilots and ensuring alertness, on producing “excellent pilots” who make few mistakes. But Chapanis’s conclusions changed this. Of course pilots must be trained; of course you must select for the best. But no matter how well you train them or pick them, they will make mistakes, especially if put in confounding contexts.
Planes are much safer today not just because we have built better wings or engines but also because we have gotten better at handling human error.
Whether it is in the trade-offs that people are led to make, the way education is structured, the incentives that are created, or how we handle failure, understanding the psychology of scarcity can dramatically alter the way social programs are designed.
It is a way to build human capital of the deepest kind: it creates bandwidth.
All this reflects a deeper, and somewhat different, perspective on poverty. It focuses not just on the poor’s obvious scarce resource, income, but on that other, less palpable but equally critical resource, bandwidth. Considerations of bandwidth suggest that something as simple as giving cash at the right time can have big benefits.
It found that people spent 20 percent more time cyberloafing— searching the web for unrelated content— for every hour of lost sleep on those evenings. And that is just one night of sleep.
People overlook bandwidth. When you’re busy and must decide what to do next, you might take into account the time you have and how long it will take you, but you rarely consider your bandwidth.

9. Managing Scarcity in Organizations

The chapter discusses how scarcity affects decision-making in organizations, using examples like St. John’s Hospital, which improved efficiency by creating slack for emergencies. It explores the importance of slack, often undervalued due to a focus on efficiency. The firefighting trap is highlighted as a consequence of scarcity, where urgent matters overshadow long-term improvements. Managing bandwidth, rather than just increasing work hours, is identified as a key strategy for avoiding the pitfalls of scarcity and ensuring sustainable productivity.

Managing Scarcity in Organizations

Underappreciated Slack

This experience transformed how cockpits are designed. Chapanis and others came to realize that many pilot errors were really cockpit errors. Until then, the focus had been on training pilots and ensuring alertness, on producing “excellent pilots” who make few mistakes. But Chapanis’s conclusions changed this. Of course pilots must be trained; of course you must select for the best. But no matter how well you train them or pick them, they will make mistakes, especially if put in confounding contexts.
Planes are much safer today not just because we have built better wings or engines but also because we have gotten better at handling human error.

Firefighting Trap

Whether it is in the trade-offs that people are led to make, the way education is structured, the incentives that are created, or how we handle failure, understanding the psychology of scarcity can dramatically alter the way social programs are designed.

Managing the Right Scarce Resource

It found that people spent 20 percent more time cyberloafing— searching the web for unrelated content— for every hour of lost sleep on those evenings. And that is just one night of sleep.
People overlook bandwidth. When you’re busy and must decide what to do next, you might take into account the time you have and how long it will take you, but you rarely consider your bandwidth.

All Highlights

This experience transformed how cockpits are designed. Chapanis and others came to realize that many pilot errors were really cockpit errors. Until then, the focus had been on training pilots and ensuring alertness, on producing “excellent pilots” who make few mistakes. But Chapanis’s conclusions changed this. Of course pilots must be trained; of course you must select for the best. But no matter how well you train them or pick them, they will make mistakes, especially if put in confounding contexts.
Planes are much safer today not just because we have built better wings or engines but also because we have gotten better at handling human error.
Whether it is in the trade-offs that people are led to make, the way education is structured, the incentives that are created, or how we handle failure, understanding the psychology of scarcity can dramatically alter the way social programs are designed.
It is a way to build human capital of the deepest kind: it creates bandwidth.
All this reflects a deeper, and somewhat different, perspective on poverty. It focuses not just on the poor’s obvious scarce resource, income, but on that other, less palpable but equally critical resource, bandwidth. Considerations of bandwidth suggest that something as simple as giving cash at the right time can have big benefits.
It found that people spent 20 percent more time cyberloafing— searching the web for unrelated content— for every hour of lost sleep on those evenings. And that is just one night of sleep.
People overlook bandwidth. When you’re busy and must decide what to do next, you might take into account the time you have and how long it will take you, but you rarely consider your bandwidth.

10. Scarcity in Everyday Life

The chapter explores the impact of scarcity on everyday decision-making and its influence on time management, savings, and resource allocation. By examining how scarcity affects cognitive bandwidth and creates 'tunneling,' the text suggests interventions like reminders, changing defaults, and automation to mitigate these effects. Insights into planning for future scarcity through linked decisions and economizing bandwidth to improve outcomes are emphasized. Strategies to overcome neglect and reduce snags in decision-making are presented as ways to improve both individual and systemic outcomes in resource management.

Scarcity in Scheduling and Time Management

This experience transformed how cockpits are designed. Chapanis and others came to realize that many pilot errors were really cockpit errors. Until then, the focus had been on training pilots and ensuring alertness, on producing “excellent pilots” who make few mistakes. But Chapanis’s conclusions changed this. Of course pilots must be trained; of course you must select for the best. But no matter how well you train them or pick them, they will make mistakes, especially if put in confounding contexts.

Tunneling and Savings

Neglect and Automation

All this reflects a deeper, and somewhat different, perspective on poverty. It focuses not just on the poor’s obvious scarce resource, income, but on that other, less palpable but equally critical resource, bandwidth. Considerations of bandwidth suggest that something as simple as giving cash at the right time can have big benefits.
People overlook bandwidth. When you’re busy and must decide what to do next, you might take into account the time you have and how long it will take you, but you rarely consider your bandwidth.

Linking Decisions to Better Outcomes

Economizing Bandwidth

It is a way to build human capital of the deepest kind: it creates bandwidth.
It found that people spent 20 percent more time cyberloafing— searching the web for unrelated content— for every hour of lost sleep on those evenings. And that is just one night of sleep.

Snags and Their Impacts

The Problem of Abundance

Planes are much safer today not just because we have built better wings or engines but also because we have gotten better at handling human error.
Whether it is in the trade-offs that people are led to make, the way education is structured, the incentives that are created, or how we handle failure, understanding the psychology of scarcity can dramatically alter the way social programs are designed.

All Highlights

This experience transformed how cockpits are designed. Chapanis and others came to realize that many pilot errors were really cockpit errors. Until then, the focus had been on training pilots and ensuring alertness, on producing “excellent pilots” who make few mistakes. But Chapanis’s conclusions changed this. Of course pilots must be trained; of course you must select for the best. But no matter how well you train them or pick them, they will make mistakes, especially if put in confounding contexts.
Planes are much safer today not just because we have built better wings or engines but also because we have gotten better at handling human error.
Whether it is in the trade-offs that people are led to make, the way education is structured, the incentives that are created, or how we handle failure, understanding the psychology of scarcity can dramatically alter the way social programs are designed.
It is a way to build human capital of the deepest kind: it creates bandwidth.
All this reflects a deeper, and somewhat different, perspective on poverty. It focuses not just on the poor’s obvious scarce resource, income, but on that other, less palpable but equally critical resource, bandwidth. Considerations of bandwidth suggest that something as simple as giving cash at the right time can have big benefits.
It found that people spent 20 percent more time cyberloafing— searching the web for unrelated content— for every hour of lost sleep on those evenings. And that is just one night of sleep.
People overlook bandwidth. When you’re busy and must decide what to do next, you might take into account the time you have and how long it will take you, but you rarely consider your bandwidth.

Conclusion

The conclusion discusses the concept of cognitive bandwidth, emphasizing its impact on decision-making and productivity. It suggests that societal well-being could be enhanced by measuring and understanding cognitive capacity fluctuations, advocating for changes in social programs and work environments to prioritize bandwidth. The chapter also illustrates how both scarcity and abundance affect behavior, influencing future scarcity.

The Bandwidth Tax

People overlook bandwidth. When you’re busy and must decide what to do next, you might take into account the time you have and how long it will take you, but you rarely consider your bandwidth.

Fluctuating Cognitive Capacity

Impact of Bandwidth on Society

Measuring Bandwidth

Whether it is in the trade-offs that people are led to make, the way education is structured, the incentives that are created, or how we handle failure, understanding the psychology of scarcity can dramatically alter the way social programs are designed.

Rethinking Social Programs and Work Environments

It is a way to build human capital of the deepest kind: it creates bandwidth.
All this reflects a deeper, and somewhat different, perspective on poverty. It focuses not just on the poor’s obvious scarce resource, income, but on that other, less palpable but equally critical resource, bandwidth. Considerations of bandwidth suggest that something as simple as giving cash at the right time can have big benefits.

The Psychology of Abundance

All Highlights

This experience transformed how cockpits are designed. Chapanis and others came to realize that many pilot errors were really cockpit errors. Until then, the focus had been on training pilots and ensuring alertness, on producing “excellent pilots” who make few mistakes. But Chapanis’s conclusions changed this. Of course pilots must be trained; of course you must select for the best. But no matter how well you train them or pick them, they will make mistakes, especially if put in confounding contexts.
Planes are much safer today not just because we have built better wings or engines but also because we have gotten better at handling human error.
Whether it is in the trade-offs that people are led to make, the way education is structured, the incentives that are created, or how we handle failure, understanding the psychology of scarcity can dramatically alter the way social programs are designed.
It is a way to build human capital of the deepest kind: it creates bandwidth.
All this reflects a deeper, and somewhat different, perspective on poverty. It focuses not just on the poor’s obvious scarce resource, income, but on that other, less palpable but equally critical resource, bandwidth. Considerations of bandwidth suggest that something as simple as giving cash at the right time can have big benefits.
It found that people spent 20 percent more time cyberloafing— searching the web for unrelated content— for every hour of lost sleep on those evenings. And that is just one night of sleep.
People overlook bandwidth. When you’re busy and must decide what to do next, you might take into account the time you have and how long it will take you, but you rarely consider your bandwidth.